Lily R3
世界各国への玄関先配送サービスをご提供しております。
通常、ご注文の商品は3～10営業日以内にお届けいたしますので、ご安心ください。
詳細は配送ポリシーをご覧ください。
未使用の商品を30日以内にAolon倉庫にご返送いただければ（理由を問わず）、返金いたします。
商品がAolon倉庫に到着し、検品が完了次第、返金手続きを開始いたします。
スムーズな返金手続きのために、返金ポリシーに記載されている具体的な要件をご確認ください。
Aolonは、お客様のご不安を解消するため、シンプルで手間のかからない保証サービスを提供しています。
Aolon製品はすべて2年間の保証が付いています。
保証期間中に、人為的な原因以外の品質上の問題が発生した場合、Aolonは修理ではなく直接交換を行い、スムーズで便利なアフターサービスを提供します。
私たちはいつでもあなたのそばにいます。
ご質問やご不明な点がございましたら、お気軽にservice@aolon.netまでご連絡ください。
FAQ
Our customer support is available Monday to Friday: 8am-8:30pm
Average answer time: 2hours
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 6-10 days. Delivery details will be provided in your confirmation email.
Does the product come with a warranty?
Yes, we offer a 24-month warranty (duration depends on the product). If there are any quality issues under normal use, please contact us, and we will provide repair replacement services.
What is your return policy?
Our return policy allows for returns within 30 days of delivery, no restocking fee. Customer covers all shipping. Item must be in resellable condition with all original components. Final sale items not eligible unless defective. Contact us at service@aolon.net for any inquiries.to common questions your customers may have about your products, shipping policies.
Which phone systems does the watch support?
Our smartwatches are compatible with iOS and Android and can be connected via the official app.
What payment methods do you accept?
We accept credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and other secure payment options.
Can the watch sync data with Strava or Apple Health?
Yes, our Tetra and Navi series watches support syncing with Strava and Apple Health. You can enable this feature in the app settings.
